# of website sessions since day 1 – 70,542
# of users – 7,000
# of countries we have users in – 117
# of applications we integrate with – 25
# of full time employees – 13
# of stellar Interns – 1
# of Facebook fans – 19,546
# of twitter Followers – 3,234
# of leads we got at Dreamforce this year! – 161
Whew, that’s a lot of key performance indicators, and we’re really happy to be going up and to the right!
What’s Up Next?
We’re attending Constant Contact’s OneCon as we speak. Mimi will give us the lowdown when she returns from Vegas.
We’re working really hard on developing a platform where we can partner with businesses that want to offer our dashboards as a service to their clients or team members in a branded (or not) fashion. Basically (and there’s nothing basic about it!) we’re developing administrative features so that users can invite and manage the data other users see. Andrew and Josh have been killing it on this project from what they’ve shown us so far.
Alf, our VP of Customer Success and Jenny, our Customer Success Manager have been working very hard on zero-ing in on where we need to focus messaging to our customers and at what specific time. Alf charted out our customer journey; that is, where users come to our site, where they click to make a decision on what to do and how long it takes to get them there. Now we’ll look at our user experience to see where we might need to insert new paths or new messages to avoid any confusion and get our users where they need to go…fast. It’s the best part of a SaaS job and one of the toughest but we’re lucky because he’s not only creative he’s analytical!
I’m sure I’m missing a bunch of other stuff we’re working on but I’ll catch you up next week.
