Track Our Startup: Notes From Our Offsite, AWeber Business Dashboards on Deck

Team Dasheroo all got together at Chez Hingley for an one-day all-hands meeting. We fit in our living room! James, Court and Andrew came in from our Austin office and Josh and Alf came all the way in from the East Bay. It was awesome, we went through all of the great things we’re doing, prioritized what we need to do for an awesome customer experience and nailed an amazing dinner at Don Pisto’s here in San Francisco.

Team Dasheroo offsite!

James, Andrew, Court, Josh, Alf, Josh & James (again camera hogs), John!

We attended an event hosted by our lovely VC partners Cloud Apps Capital in The Battery. Guys that swank party was off the hook! Great to meet our “family” GoFormz and Insightly. Great to catch up with old Salesforce and Zuora buds as well.

Hiring

New hire started this week…Mimi Daigle, welcome aboard! Mimi hails from Austin (that’s our 4th in that great city!) and is our Director of Sales. She will be scouring the earth to find the excited people that find so much incredible value in what we provide they want to pay us.

We’ve also hired 3 other amazing folks, their names soon to be announced. We’re officially up to 10 people!

Coming Up This week

Our upcoming release is scheduled! We are shooting for this week and it’s drum roll please…AWeber!! Eventbrite business dashboards is on the heels of it but we’re not sure we can get both out.

We’re still on the billing train, getting closer every day. We’re knee deep in figuring out our sales tax issue and our UI and user experience paths.

Oh, make sure you get your buds on the VIP list before June 15 so they can get the Grande Plan free for 20 years, it’s a savings of $6k, no lie.

Board meeting with Cloud Apps is this week. We’ll also be announcing a few fantastic board advisors in the next few weeks that we’re pretty excited about.

More VideosDasheroo video: Google Sheets dashboards

Alf is at it again with a blockbuster of a video, Getting Started with Google Sheets!! Get your popcorn out this one is a doozy, but it had to be because that’s what Google Sheets are. We’ve got a ton of ways to use Dasheroo to spit out some fine-looking charts and graphs so get cozy.

Travels

Alf is traveling to New York, John will be in the Caribbean, Josh is traveling to So Cal. Whew! Guys, send HQ some pix we’ll include them in next week’s post.

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Startup Stories: Lessons Learned This Week

Hi there! Hope you are doing great, and that there’s some helpful startup tips in this week’s post:

Mind Your Messaging

Kinda along the lines of what I mentioned in last week’s post about ‘Always be demoing’, don’t snub the trusty ‘ol trade show, either. Last week we did our first exhibiting event at Market NY Expo at the sprawling Jacob Javits Center in NYC. And y’now what? It was awesome! Might need to rethink this headline!We met great people, networked, got some biz dev stuff in the hopper (reseller program, anyone?) and some awesome feedback. For instance, our booth graphics said “All Your Apps…On One Dashboard. Free!” Several folks thought we were in the apps business, as in creating mobile apps. Good take away.

I was also reminded that people who visit your booth at a trade show almost never read your copy. They could stand there for minutes, scanning all your material and still ask “So what do you do?”

Free Should Mean Free

Another one? People have some serious concern about what ‘free’, as in business freemium, means. Many thought it must mean we are going to make money from selling ads within the app. No way! Once we told them certain folks would eventually pay us for more Insights or advanced features, they were satisfied. So we need to make that crystal clear in our communications.

Cohorts Are Important!

Get yer cohorts over heh! Hey these reports should drive your business, and we’ve discussed the value of cohort analysis in previous posts. We are setting up ours now, including the time between when someone initially signs up for Dasheroo to when they connect their first insight, and most importantly (especially when we launch our billing solution!), Initial Signup to a Paid Account. If you aren’t instrumenting your biz on cohorts you are leaving money on the table!

Automation is Necessary

I learned a great lesson! With the rapidly growing number of new users we are getting (thanks!), I cannot any longer manually review and enter into our CRM solution Salesforce, each person. I really really enjoyed doing that, as it gave me so much insight into the profile of our users - the type of business, where they are located around the world and so on. I personally researched and entered our first 2,500 users. But now, it’s an automated script right from our database into SFDC.

So the lessons are: 1) get your user data under control or die. Like I said, we’re now pumping in all our signups into Salesforce. But that’s only the first step. I’m looking at InsideView as a solution to appending all the vital information like company name, company size, & geo. 2) Although this will automate what I used to do manually, I will always do some random, manual spot checks to make sure I never lose sight of the type of users we are attracting.

Have an awesome week and keep on Dasherooing.

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Small Business Computing Product Review of Dasheroo

Small business computing's review of DasherooDasheroo is very, very proud to be reviewed by the fine folks over at Small Business Computing! We gotta tell you, we were a bit nervous being that we’ve been in development with our business dashboards for a year with our business dashboards. But with the help of our beta users telling us what they want and with the amazing team building the product that adds huge value to business, we were super excited to have our first review be pretty darn amazing.

One of our favorite quotes:

“If Dasheroo stopped at that aggregation of data, it would certainly be worth signing up for that handy convenience. But the system goes a couple steps further. Most notable are the custom “Mashup” matchups. These let you pair metrics from different services to see if there’s a correlation between the data and to spot trends you might otherwise have missed.”

Do we have work to do? You bet! But we’ll always have work to do depending on what our users want.

So here’s our review, check it out.

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I’m John Hingley and This is Dasheroo’s Startup Story

That's me, John Hingley, one of 4 very proud Dasheroo co-founders today.

That’s me, John Hingley, one of 4 very proud Dasheroo co-founders today.

John Hingley here, I’ve been around the marketing, e-commerce and sales business for quite a while both full-time and consulting with great businesses. In one of these businesses I was brought in to fill a huge gap the company had, a sales and marketing leader. Although the business ran pretty sophisticated marketing programs - email marketing, Google AdWords, all forms of social media marketing, SEO, content marketing, trade shows, you name it - at this particular time, they weren’t growing as fast as they needed to.

I observed that most of the weekly meetings were those typical ‘status updates’ that often devolve into, well, a waste of time! So I initiated a weekly meeting called the Triple-S. People around the office asked me what it meant. It was simple; Sell Some Sh*t. If you weren’t talking about the metrics driving the business, you weren’t in the meeting.

The format of SSS was a metrics-driven meeting driven off a Google doc. I wanted a place where everyone could put their data in a shared, collaborative environment. A ‘unified view’ of the data if you will. And you know what? It worked! Our lead generation folks got a better understanding of what the landing page optimization people were doing, and the content marketing people started to create content that was more relevant based on the keywords people were coming to the site from. And so on.

But after a few of these, I noticed some faults. About 2 hours before each meeting, I noticed the team scurrying around, gathering the charts and graphs to place in the Google doc. Time suck! Next, there was little transparency in many of the numbers as some of the team would create their own Excel charts from the data of the native app, like Facebook. How did I know if it was accurate? And last, WTF do we all have to wait until Tuesday at 1p to look at all this great stuff?! It should be updated and available to any of us, any time, from anywhere.

So I took a step back, looked at it and asked, why the hell isn’t there a solution for any business that automatically gathers all of this data up to the minute (or hour even!), eliminate human error and display what’s going with the biz RIGHT NOW, not what happened 6 days ago? RIGHT NOW we can affect change, we can’t make up the 5 days we lost if we could have seen the reports now.

We've got Dashboards for all kinds, free!

We’ve got Dashboards for all kinds, free!

When I stopped my consulting gig I decided to toy with the idea of starting this new company we lovingly call Dasheroo, and create the best product for businesses that need business dashboards. (Did I mention every business needs a business dashboard?)

Luckily our idea of bringing data together in an easy-to-read format was met with smiling faces of people around me. After a few months James Ryan our amazing VP of Engineering (sold his last company to Get Satisfaction) came on, set up shop in Austin, TX, and we worked to get an alpha version of our product out with 800 users.

We piqued the interest of a venture firm, Cloud Apps Capital Partners, that believes in everything we’re about; delivering productive business apps in a ‘business freemium’ model. Matt Holleran and Judy Loehr have been amazing to work with, they’ve given all of the support we need and more, and the best part is, they’re really, really nice and are part of the Dasheroo family already.

Screen Shot 2015-04-25 at 12.21.09 PMAmazingly, to round out the team this past year we scored Josh Feinberg (VP Product) and Alf Brand (VP Customer Success and UX expert) to join. These guys all have the experience we need to make an awesome product even more awesome.

And now we have the best tool any business can have in their tool chest; all of the important business metrics in their own business dashboards, for free.

How can it be free, you ask? What’s the catch? We know a lot about how to make things for small & mid-size business owners, agencies and even enterprise businesses, being that we’ve always been one ourselves. And we know that you need a break, but you’ll pay for bells and whistles you really need. Plus, I used to run an agency, so I hope other agency types see value in Dasheroo too. So that’s the deal, it’s free, you’ll love all of the functionality you’ll get and when you grow, we grow. Can we shake on that?

So thanks to the 1,700+ amazing beta users who have been banging on Dasheroo for the past few months, telling us what you like and more importantly what you don’t. This product is yours, not ours. It grows with you.

We’ll keep being transparent with you, we’ve always told you 99% of what’s happening behind the scenes, there’s not a chance of stopping that now.

So take us for a spin, we’re ready to grow and grow fast. And if you like us tell your friends. We don’t want to spend our money on advertising, we’d rather give it to you in the form of a stellar product.

Cheers,

John, James, Josh, Alf, Court, Andrew

P.S. Special thanks to the following friends for helping us get to this point:

John Jantsch (Duct Tape Marketing), Viveka Von Rosen (Linked Into Business), Alex Theuma (SaaScribe), Matthew Toren (iSmallBusiness), Adam Toren (Kidpreneurs), Dave Kerpen (Likeable Local), Jay Baer (Convince & Convert), Lauren Simmonds (Small Business Computing), Bryan Eisenberg (Idealspot), Pratik Dholakiya, Tom Taulli, Mark Evans, Steve Strauss (The Self Employed), Carol McManus (LinkedIn Lady), Ken Herron, Emily Crume and Erik Fisher (Social Media Examiner), Anita Campbell (Small Biz Trends), Matt Mansfield (MattAboutBusiness), Ramon Ray (Smart Hustle Magazine) and last but certainly not least Janine Popick.

Our friends and family of amazing investors (who are literally our friends and our family :-)

For the full press release, go here.

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