New Facebook Reviews Insights

Do you remember a couple weeks back when we announced the introduction of some new Google AdWords insights?

If you were excited about that, you’ll definitely love what we have for you this time: Facebook Reviews insights.

Tracking online reviews of your business has never been more important. This is especially true when it comes to Facebook, the most popular social networking platform in the world.

Here’s a quick rundown of the new insights, all of which tie in nicely with other key metrics you’re tracking for your business:

Recent Reviews

View the ratings and comments for your most recent reviews, all from the convenience of your Facebook dashboard.

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Ratings Summary

Are you interested in tracking a breakdown of the star ratings (1 – 5) of the reviews your company has received over a specific timeframe? We have you covered!

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Average Rating

The higher your average rating the better. We make it easy to track your average business rating over a specified timeframe.

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Lifetime Rating

What is the lifetime rating of your business? Forget about reviewing a particular period of time, Dasheroo can give you a complete overview.

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New Reviews

Track the number of new reviews you’ve received over a specific timeframe.

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Total Reviews

How many reviews has your company received on Facebook all time? Track this number to ensure that it’s always on the rise.

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We’d love to hear what you think about these Facebook Reviews insights. Are there others you’d like to see added in the future? Let us know! Also, in the upcoming weeks we’ll be rolling out some additional review insights from some more well-known apps so stay tuned!

Learn From Big Brands to Boost Instagram Rates

The growth of Instagram has been nothing short of amazing.

The social media platform launched on October 6, 2010 and reached the one million user mark on December 21 of the same year.

Fast forward to today and here are some statistics that’ll knock your socks off:

  • 500 million + monthly actives
  • Large audience outside of the United States.
  • 95 million + photos and videos added each day

With all this in mind, now’s the time for your company to get involved. This means a couple of things:

  • Keeping a close eye on your Instagram rates.
  • Knowing what is and isn’t working for other brands.

Below, we’ll examine three Instagram accounts that can teach you something important (and useful)! Hopefully it will help boost your own Instagram rates. Let’s get started.

National GeographicInstagram rates: National Geographic

While there’s a lot to like about this Instagram account, which can be seen by its nearly 60 million followers, there’s one lesson that stands out in the crowd: don’t be afraid to post photos shared by others.

It goes without saying that you’ll post your own photos from time to time, but encouraging submissions, such as from your customers, is a great idea.

FrootiInstagram Rates: Frooti

Even if you don’t know the first thing about this India-based fruit drink company, you can learn from their Instagram account.

The one thing that stands out is the use of unique images with a bright, cartoon-like feel. Not only does this allow the company’s personality to shine through, but it makes for a distinct and unique experience.

SpotifyInstagram Rates: Spotify

There is more to Instagram than posting photos, and Spotify proves this to be true by sharing videos on a regular basis.

In our mind, variety is always a good thing. Spotify never hesitates to share a high quality video, many that generate thousands of views and quite a few comments.

As you continue to grow your own Instagram account, don’t hesitate to take inspiration from these three brands. They’re doing something right!

When you add this strategy to a regular review of your Instagram analytics, you’ll find this social media platform providing you with many opportunities.

YouTube Analytics: Here’s What You’re Missing

As the number one video sharing website in the world, every marketing professional should have a YouTube strategy that drives traffic, increases engagement, and boosts brand recognition.

Here are some YouTube statistics that prove the power of this social platform:

  • YouTube has more than one billion users.
  • YouTube can be navigated in more than 75 languages.
  • More than half of all YouTube views are on mobile devices.

Some companies have dabbled with YouTube marketing in the past. Others, however, have ignored it altogether.

Regardless of your past experience and future goals, you should never overlook the power of reaching your audience via video.

And anything can be turned into a video can’t it? You can have a “how-to” video on setting up a tent, a recipe video for making apple pie, a video on the proper way to wash a dog and a video on how to grow tomatoes indoors, the possibilities are endless!

To ensure that your marketing strategy is trending in the right direction, it’s imperative to study your YouTube analytics data on a regular basis. In addition to basic data – such as the number of video uploads and views – there are other details that deserve your attention. Here are some you may have overlooked in the past:

YouTube Analytics: Watch TimeScreen Shot 2016-08-19 at 8.23.33 AM

Don’t focus all so much time on number of views that you overlook the importance of watch time. We define this as follows:

“The total time that users spent watching your videos, in minutes.”

Taking this one step further, if you find that your watch time spiked during a particular period, review your video library for a better idea of the cause.

For instance, How to Grow Tomatoes Indoors During the Winter had 239,000 views. It would be great to know if there was a spike in watch time one year after he posted it. Then he could look to Google Analytics to see what site may have mentioned him to drive more traffic to his video.

You can look at your Dasheroo “Most Viewed Videos” dashboard to uncover the answer. From there, you’ll want to spend more time and money marketing that particular video.

YouTube Analytics: EngagementScreen Shot 2016-08-19 at 8.23.47 AM

This means something different on every social platform. With YouTube, focus on the following:

  • Shares
  • Comments
  • Likes (and dislikes)

For our tomato video our host would want to know if people are liking it, commenting on his content and sharing it with their friends and followers. If he used Dasheroo he could tell quickly what is going on with his video and see that he has a ton of thumbs up, a few thumbs down and the overall number of comments he’s getting. You can also see if you look at his comments he often replies to people asking questions. That sparks more engagement.

YouTube Analytics - How to grow tomatoes indoors

So when engagement begins to pick up, keep the momentum by jumping in on the action and respond to comments. Along with this, you can produce similar videos (since you already know they interest your audience).

So…

When it comes to YouTube analytics, you’ll never be hurting for data. While you focus on the basics, don’t overlook the more advanced details (see above) that can help you tweak your marketing strategy for better results.

Twitter Analytics: What’s Your Primary Focus?

Can you believe that Twitter has approximately 310 million monthly active users (as of March 31, 2016)? Or how about the fact that 83% of these users are active on mobile?

With statistics like these, it’s important for Twitter analytics to be a big part of any social media strategy.

Of course, there is more to Twitter than posting updates and hoping for a steady increase in your number of followers. You must focus your time, energy, and effort on the areas that have the best chance of making a positive impact on your company.

With this in mind, here are three details that deserve your attention:

1. Follower GrowthScreen Shot 2016-08-02 at 1.50.31 PM

There is a big difference between hoping you grow your follower count and taking steps to make this happen.

This chart displays day over day and week over week growth.

But don’t stop here. Make note of the days when the biggest increases occur. What did you do differently? Did you post more updates? Did you share an interesting blog post? Dig deep to find out which actions have the biggest impact on your follower count.

2. Highest Engagement

You can make as many updates as you want, but remember this: engagement Twitter analytics: highest engagementis what matters most.

You want your audience to engage with your content, whether it be through a retweet, reply, or like. When this happens, you know you’re on the right path. You also know what types of updates to share in the future.

3. Amplification Rate

Often overlooked, at Dasheroo we define this as follows:

“Rate that followers share your Tweets with their followers (amplification = number of RT’s per Tweet).”

This goes hand in hand with engagement, as you want your amplification rate to be as high as possible. In short, this means your followers are sharing your updates with their followers. In other words, your content is amplified!

Now what do you think about Twitter analytics? Will you spend more time on this part of your social media marketing plan in the future?

Which Marketing KPI is Most Important to Your Business?

Is one marketing KPI more important to your business than the rest?

This may not be an easy question to answer, but it’s one that you should address (if you have yet to do so).

Maybe you’re most interested in organic traffic. Or maybe social media is more your thing. Regardless, you need to understand which KPIs have the biggest impact on your business.

For those who have yet to answer this important question, here are several KPIs to keep an eye on:

1. Organic Traffic

The primary goal of any business, as it relates to inbound marketing, is to generate as much organic traffic as possible.

Tracking this means keeping a close watch on a bunch of things, such as:Screen Shot 2016-07-20 at 9.21.28 AM

  • Total traffic.
  • New and returning users.
  • Sessions by device type.
  • Top sources by medium.
  • Top pages.

This marketing KPI should never be overlooked.

2. Social Media

While some companies devote time, money, and resources to every available social media platform, others focus on the one or two that have the biggest impact on their business.

For example, Instagram continues to grow in popularity. If this social media platform is important to your business, you can track KPIs such as:

  • Number of followers.
  • Highest engagement.
  • Posts.

Tip: check out this article on Instagram KPIs to learn more.

3. Sales OpportunitiesScreen Shot 2016-07-20 at 9.26.46 AM

Sales and marketing go together hand in hand, so it only makes sense to track KPIs associated with both areas of your business.

Is there anything better than seeing an increase in the number of sales opportunities in your pipeline?

This KPI should not be ignored, as it shows if your marketing strategy is generating the the results you’d expect.

In The End…

If you have yet to decide which marketing KPI is most important to your business, now’s the time to do so. There is a good chance that one of the three we discussed above will continue to impact your business well into the future.

P.S. Dasheroo can help you find and track every imaginable marketing KPI. Learn more and get started for free!

3 Unique (And Useful!) Ways to Use a Social Media Dashboard

Through the use of a social media dashboard, you can learn a lot about your business can’t you?

How much traffic are you generating from social media sites?

Which platforms are sending you the most qualified visitors?

These are just a couple of the many questions you can answer with the right marketing dashboard in place.

For those who have never used a social media dashboard, for those who want to spend more time on this in the future, here are three unique strategies to put to good use for your business.

1. Track Your Competition

Regardless of your industry, it’s safe to assume that you have quite a few competitors. We know we do!

It would be in your best interest to keep a close watch on your competition, including how they are performing on social media. By doing so, you can ensure that you are always one step ahead.

Here is an example of a social media dashboard that compares the growth of Dasheroo’s Facebook and YouTube vs. Geckoboard’s. Looks like both of us have to pump up our YouTube activity!

Dasheroo social media dashboard - Competitor tracing

2. Engagement

When it comes to social media data, some numbers are more important than others depending on your business. But usually across the board it’s imperative to pay close attention to engagement, as this shows that your audience is truly interested in what you have to say.

For example, Check out Dwight The Pup’s engagement rate on June 18 on our Dasheroo dashboard below, then look at what post drove it, more like that please!

Dasheroo Social Media Dashboard - Engagement on Facebook

3. Facebook Ads

If you want to push your Facebook reach to the next level, it may be time to run some ads and Facebook makes it not only easy, but cheap!

This is something we’ve discussed in the past, such as in our recent post on how to test Facebook ads.

With a social media dashboard, you can track a variety of data such as:

  • Impressions
  • Clicks
  • CTR (click-through-rate)
  • Actions (an action doesn’t have to be a click, it can be a “like” or “share as well)
  • Action Rate
  • Cost
  • Cost Per Click
  • Cost Per Action

Dasheroo Social media dashboard - Facebook Ads

Now that you have a few ideas on how to use a social media dashboard, it’s time to get started. We’d love for you to give Dasheroo a try!

Pinterest Analytics: Are You Tracking the Right Data?

With more than 100 million users, Pinterest is a social media platform that deserves your attention.

It’s not as popular among business users as Facebook, LinkedIn, and Twitter, but there are many advantages of using the platform on a regular basis.

As you get up and running with Pinterest, it’s essential to track the right data. This gives you a clear idea of what’s working, what’s not, and where to spend your time and energy in the future.

When it comes to Pinterest analytics, here are three points to focus on:Screen Shot 2016-06-29 at 10.32.30 AM

1. Best Performing Pins

Just the same as any social network, some updates will perform better than others. You need to know which ones generate the best response, as this will guide you in the future.

As a general rule of thumb, pay the most attention to the number of:

  • Repins
  • Likes
  • Comments

2. InfluencersScreen Shot 2016-06-29 at 10.34.39 AM

Social media is all about connecting with influencers, right? Getting the attention of users with a big audience can work in your favor.

Be sure to track your top influencers based on follower count and reach. With this list in place, you’ll know who can give your brand the biggest boost.

Make sure you Pin interesting content they’re posting, hopefully they see you as an important follower and follow you!

3. Followers

Pinterest Analytics - Followers

These people need to get pinning!

It goes without saying that your follower count is important to the success of
your Pinterest marketing strategy.

You want your follower count to climb as quickly as possible. When you share a pin, it shows up on your followers’ feeds, giving them the opportunity to engage with you.

If you see an increase in your follower count week over week, take a look at the content you are sharing and check out your Engagement and Engagement Rate by Board to see which boards are most active. Keep sharing content that is popular with your audience.

Have Fun with Pinterest

Of all the social media platforms your business uses, Pinterest should be one of the most exciting. There’s nothing like sharing high quality images while engaging with like-minded individuals and brands.

3 Reasons to Regularly Review Facebook Analytics Data

Are you in the habit of regularly reviewing Facebook analytics data? If so, this is something that will continue to work in your favor well into the future. But if not, now is the time to make a change.

Just the same as other social networks, such as Instagram, there are reasons why you should keep a close watch on Facebook analytics data. Here are three of the best:

Dasheroo Facebook Analytics1. To Track Engagement

This includes the following:

  • Clicks
  • Shares
  • Likes
  • Comments

Engagement is a must, and you want to see all four of these metrics increasing with time. Taking this one step further, pay attention to the type of posts that receive the highest level of engagement. This will help you create more targeted content in the future.

Questions are always a good engagement mechanism, especially if they’re interesting! Videos are also a must for engagement on Facebook.

Dasheroo Facebook analytics2. To Better Understand Your Facebook Audience

It’s one thing to track engagement and notice a positive trend. It is another thing entirely to have a firm grasp of your audience. This means focusing on details such as:

  • Gender
  • Top languages
  • Top cities
  • Top countries

For instance if you see that you’re surprisingly getting more customers from a location you thought you wouldn’t you might want to target a Facebook ad campaign to people in that location to get more customers.

How much do you know about your Facebook audience? How are you using this data to your advantage?

3. To Improve Facebook Ads PerformanceDasheroo Facebook Analytics dashboard

Through the use of Facebook analytics, you can gain insight into the type of content that performs best. As a result of your findings, it becomes easier to create Facebook ads that increase reach and engagement.

If you plan on spending money on Facebook ads, you might as well get the most bang for your buck. This starts with reviewing analytics data.

You’ll want to see what type of ads get you the most clicks and impressions. For instance you can test different images on the same ad. Facebook will then serve up the ad with the image that gets the most engagement. Then you can turn the other ads off and test against it. Pretty cool huh?

Final Word

There are more than one billion people active on Facebook, but the majority don’t pay any attention to analytics data.

As you spend more time tracking, reviewing, and comparing this information, your opportunity for success goes through the roof. Could this be just what your business needs?

Instagram Analytics: 3 KPIs to Focus On

In the early days of Instagram, this social media platform was often overshadowed by Twitter and Facebook. Those days have come and gone, as the photo-sharing social networking service is now a major player in this space. For this reason, a concentration on Instagram analytics is a must.

Consider the following (statistics courtesy of Instagram):

  • More than 400 million monthly actives.
  • 3.5 billion likes every day.
  • An average of 80 million photos shared every day.

So, what does all this mean? In short, you should be using Instagram as a marketing tool. As you develop a strategy for driving Instagram Analytics - Followerstraffic and increasing brand awareness, make sure you have a plan for tracking results and examining data.

Here are three data points to track:

1. Number of Followers

This is no different than other social media sites. The more followers you have the greater your reach.

At first, follower growth may be slow. But as long as you are seeing an upward trend, you should be happy with the results.

2. Highest EngagementInstagram Analytics - Highest Engagement Rate

What types of posts receive the most engagement? This includes both “likes” and “comments.”

Knowing the answer to this question allows you to create more targeted Instagram updates in the future. For example, you may find that your audience enjoys photos of your newest products. In this case, you want to focus more time and energy on these types of updates.

3. PostsInstagram Analytics - Posts

Instagram is not a social media platform you use today and revisit in a week or so. Regular updates, day in and day out, will increase your number of followers while also boosting engagement.

By tracking data related to each update, you get an inside view of what works, what doesn’t, when to post, and much more.

Final Word

With many of the top brands developing a strong Instagram marketing strategy, you should consider doing the same. This could give you a leg up on the competition. Just make sure you have a system in place for tracking your Instagram analytics.

P.S. Do you have your Instagram analytics dashboard yet? At Dasheroo it’s free!